Join the ZOO.

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We are an eCommerce marketing agency that operates at a deeper strategic level than most. We eat, breathe and live eCommerce. We are forever gaining insights into what it takes for eCommerce businesses to thrive so we can deliver big wins to our clients. And we punch well above our weight by harnessing the power of automation & marketing technology.

With a long list of well-known brands under our belt, we are breaking the mould from both an operational & brand perspective. Our team continues to have a blast in their agency roles with endless growth opportunities!

Flexibility is central to the working model at ZOOLOGIC. Being available for client meetings and team catch-ups in the Illawarra / Sydney or that occasional aeroplane trip is necessary. Otherwise, you can work wherever tickles your fancy. While most of our team members are based around the Illawarra, others have set up camp on the beautiful South Coast. And some of our technical team are located internationally.

We use virtual reality for team meetings. Virtual team paintball, mini-golf or bowling to have some fun and convene to watch Ted Talks to discuss the bigger issues in life.

We don’t believe you should ever have to work on your birthday!! And kit our staff home offices out with company-paid mobile phones, ultrawide monitors and MacBook Pro laptops.

Most importantly, we believe in the fact that you have one life! Not two (home and work) that you need to balance. We strive to create an environment where everyone can thrive and live their best version of this life. Doing something that motivates them, consistently providing opportunities to learn and enjoying what you do for work. Accordingly, we look for new staff on the same wavelength and with the same geeky passion for ZOOLOGIC and what we do.

Latest Jobs

Account & Production Manager

We have an excellent opportunity to join our thriving agency, managing a handful of clients and leading the agency’s production pipeline with benefits such as:

  • EPIC Extra Leave – In addition to your annual leave, each year, you’ll get your birthday off, 2 doona days, and up to 5 additional days based on performance!

  • Top Tech – Includes a company-paid mobile, ultrawide monitor, virtual reality meetings, and more.
  • Full time work from home – Client meetings & team catch-ups aside!

$80~90k package dependant on experience.

The Position

Each Account Manager at ZOOLOGIC has dual responsibilities; managing a handful of assigned clients and a functional operations role.

For this particular role, the functional operations responsibility will be managing the throughput of the agency’s production pipeline:

  • Managing Assigned Clients: The successful candidate will be assigned a handful of clients to manage daily. Client satisfaction and strong relationships are the keys to our success. Therefore the successful candidate will need an outgoing entrepreneurial mindset with an ambition to deliver a premium service at every step.
  • Production Pipeline: Includes responsibility for the end-to-end throughput of the agency’s production jobs, including strategically sound briefing, scoping & messaging at the outset to achieve the client’s needs, right through to managing the production with the ZOOLOGIC design, copywriting & production teams to deliver a second-to-none output for clients.

You must have marketing communications experience developing a broad range of digital marketing assets, including brief development and management for design & copywriting. As well as managing production jobs right through to completion to ensure that all client needs are met.

Our focus on eCommerce marketing means production leadership & management responsibilities for projects such as Shopify store & marketing automation launches, landing pages, EDMs, blogs & advertising assets.

To round out this role, you will contribute to agency growth by leading the production of ZOOLOGIC-owned agency and eCommerce brands.

The successful candidate must be willing to meet with clients in Sydney and Wollongong. While making the most of a flexible hybrid working model that balances time with the ZOO team and working from home.

What We Need From You:

Your Responsibilities:

  • Deliver high-quality output to project deadlines by managing the daily needs of our clients and their marketing campaigns.
  • Implement eCommerce, lead generation, and digital marketing plans to achieve optimal results.
  • Operate with an entrepreneurial sense of urgency to support the agency’s growth ambitions.
  • Build new client relationships and ensure our existing relationships with key clients are healthy and strong as they’re the lifeblood of our business.
  • Provide strategic counselling to clients to aid their marketing campaigns. This includes developing strategic plans, client proposals, recommendations, and support in interpreting campaign performance.
  • Demonstrate expert-level knowledge to clients ensuring they understand they’ve made a strong decision in partnering with us.
  • Showcase your enthusiasm and passion for digital marketing and all things eCommerce. We live this and expect no less from you.

Requirements:

  • At least 5+ years of account management or production management experience is required.
  • Our clients come first: an outgoing, empathetic, and people-first mentality with a hands-on approach is essential for this position.
  • Results talk: proven and demonstrable experience with marketing strategy and communications is required.
  • Do you know marketing? Do you understand the full ecosystem of digital media assets (Shopify, landing pages, EDMs, SEM, social, programmatic, etc.)? And do you have a proven track record in developing complex and successful marketing campaign strategies.
  • No comfort zones: Strong presentation skills, including an ability to demonstrate value to clients and serve as a trusted digital advisor, is a must for this position.
  • Excellent written and verbal communication skills with the ability to write professional yet conversational emails to clients and third parties and take the lead in client meetings are required.
  • Demonstrated time management and product management skills. We’re not micromanagers and would expect you to get things done independently.
  • Winning Personality: A positive and can-do attitude that resonates throughout your team and the company is necessary.
  • The Office: Demonstrated familiarity with Microsoft Office (Excel, Word, PowerPoint) is required.

If you think you’ve got what it takes to join our team of digital marketing adventures, send your CV and Cover Letter to